St Philip’s school wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.

St Philip’s is committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.

You can get in touch with us in the following ways:

• By letter – St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
• By email –
• By telephone – 020 8397 2672
• Or in person, after making an appointment

When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue.

If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard. You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.

Complaints Policy and Procedure

In the first instance all complaints should be brought to the attention of Ben Walsh, Headteacher, St Philip’s School, Harrow Close, Chessington, Surrey KT9 2HR
Tel: 020 8397 2672 or Email:

Or alternatively, if the complaint is with reference to the Headteacher, the complaint should be made to John Prior, Executive Head (Quality and Development)/Deputy CEO, Orchard Hill College Academy Trust, Quadrant House, 8th Floor The Quadrant, Sutton SM2 5AS

Students develop very high levels of positive behaviour and feel extremely safe. They are very considerate, very respectful and caring of others and highly positive about learning.

– Ofsted report

Latest News

Upcoming Coffee Morning

We have our termly coffee morning coming up next week. At 9am on Wednesday 21st March parents and carers will have opportunity to meet Educational Psychologist, Dr Rachel Green, who will also be joining us for a Question and Answers …

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Fighting for our Rights

Students from St Philip’s have been working hard with Kingston Centre for Independent Living (KCIL) and Nurses from Kingston University on the Fighting for our Rights project. They had several drama workshops working together and forming friendships, which then culminated …

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Snow Day!

Firstly, apologies to those of you who checked the website today and saw that school was closed. A new message was posted early this morning to say that we are open however it appears that for a period of time …

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St Philips’s Primary School takes another huge step forward

St Philip’s School is delighted to report that plans to extend the age range to offer education to year 5 and 6 pupils with moderate learning difficulties has taken another huge step forward. The Treasury Committee at the Kingston Council …

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